Exceptional Service And Lead Gen Strategy With Tina Caul and Minda Coe
Training VideoThis session lives on the source page. eXp University video page
Watch on eXp University →What this solves
Improve buyer representation, value proposition, service, and lead gen
Useful in the post-settlement buyer representation environment.
Key takeaways
- Improve buyer representation, value proposition, service, and lead gen
- Useful in the post-settlement buyer representation environment.
- Best for buyer agent at a intermediate level.
- Curated from eXp University for the Training track.
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Trade access for a consultation. Never lead with the form, lead with the value of the meeting.
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Lead with the property they asked about, ask timeline before money, and always close on two specific times.
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Set the agenda, get micro-agreements, and make the paperwork the natural end of the meeting instead of a surprise.
Related objections
“Why do I have to sign anything just to see a house?”
Because it's the document that puts me on your side of the table. Until it's signed, I legally work for the seller. It spells out what I do, how long, and how I'm paid — and it's the shortest agreement in the transaction.
Buyer Representation“Just email me listings, I'll let you know if I want to see one.”
I can do that. To send you the right ones instead of 40 a day, give me 10 minutes on the phone so I know what to filter out.
FSBO“We're selling it ourselves to save the commission.”
I respect that — you're trying to keep more money, which is exactly my job too. Most FSBO sellers end up negotiating with a buyer's agent anyway, and buyers discount FSBO prices because they know you're saving the fee.